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User Support Services
The ITS Help Center is open by appointment only. If you have hardware or technology related issues that require in-person service, please email helpdesk@ric.edu to schedule an appointment. The Help Center will continue to be available from 7:30 a.m. - 6 p.m., Monday through Thursday, and 7:30 a.m. – 5 p.m. on Fridays. The Help Center is closed on Saturdays and Sundays.
In difficult times like these, we are especially thankful to the staff who come to campus each day to ensure that the college’s critical operations are maintained. As the campus adjusts to a new environment where our students LEARNremote and faculty members TEACHremote, teleworking arrangements provide an opportunity for some staff to perform the essential functions of their job from an alternate work location. To learn more about working remotely, please review these resources.
Please remember, whether you are coming to campus to work or working remotely, you will still have many opportunities to interact with and support our students and help the college fulfill its mission. Thank you.
Visit our website for more about COVID-19 response.
Send us an email stayinformed@ric.edu.
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Page last updated: August 21, 2020
