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User Support Services
The ITS Help Center is open by appointment only. If you have hardware or technology related issues that require in-person service, please email helpdesk@ric.edu to schedule an appointment. The Help Center will continue to be available from 7:30 a.m. - 6 p.m., Monday through Thursday, and 7:30 a.m. – 5 p.m. on Fridays. The Help Center is closed on Saturdays and Sundays.
We want to thank our faculty members for adapting quickly to this unprecedented change of direction for course delivery. Just like some of our students, there may be some faculty members who are more comfortable than others with the online/remote learning environment and that is okay. Please take a look at the resources that we have gathered to help you transition your course to an online/remote environment. Resources for your students can be found on LEARNremote.
Visit our website for more about COVID-19 response.
Send us an email stayinformed@ric.edu.
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Page last updated: August 21, 2020
